Car Rental Terms & FAQ

To rent a car, the renter must be at least 21 years old and must hold a valid driver’s license that has been active for a minimum of two years.

Both the rental fee and the deposit must be paid in advance.

Payment methods:

• Cash
• Credit card
• Bank transfer

For bank transfers, it is essential that the payment is received in the specified account prior to vehicle pick-up.

The deposit amount varies depending on the vehicle type. If the renter returns the car in undamaged condition, the deposit will be fully refunded.

• Paid in cash → refunded in cash
• Paid by card/transfer → refunded back to that method

The renter is responsible for any material damage and for any fines incurred due to violations such as parking infractions or speeding.

If the authorities seize the vehicle due to the renter’s fault, the rental fee will continue to apply during the period of seizure.

The insurance deductible will not exceed 10% of the vehicle’s value.

If damages exceed the deposit amount, the renter will be required to cover the difference.

The vehicle is delivered clean inside and out. If the car becomes dirty during the rental, the renter may request a full cleaning, which our team will provide free of charge.

It is strictly prohibited to use automated car washes or to clean the car improperly. If the renter fails to comply, we may charge a fee for a complete polish.

If improper cleaning causes any other damage, the renter will be responsible for the full costs.